Doing and Saying the Right Thing


This book is as much a training manual as it is a guide to successful risk and crisis management. It has been developed out of the methodology of the SOCKO(tm) SYSTEM which has been the heart of the training program employed at the Centre for Training in Risk and Crisis Management in Toronto, Canada.


"There is no shortage of people who should read this book, starting with the legions of public relations and communications professionals. But, more importantly, I recommend it to those numerous individuals in senior positions throughout organizations who believe they are naturally born communicators who can wing it. They should treat Mr. Bonner's book like a religious text and return to it again and again for guidance."

The Hill Times (January, 2002)

About the Author

Allan Bonner

Posted by Dundurn Guest on December 6, 2014

Allan Bonner

Allan Bonner – whose educational background includes degrees in Political Science and Education as well as a Master's degree in Political Economy and a MSc in Crisis and Disaster Management – has lectured widely at international conferences and in universities and colleges. He has been trained in leadership education and negotiation skills at Harvard university's John F. Kennedy School of Government.